Example A of a success plan

Organization Name
Plan Owner: [ Success Plan Owner name ]

Project Timeline

  • Edit
Ongoing
  1. Identify the project team

    When do projects go smoothly? When the right people are involved and they fully understand their responsibilities. Keep track of your key stakeholders to ensure alignment and collaboration throughout the duration of your project.

    Build your team

  2. Define the user group(s)

    You may already know exactly who will be using your new Citrix cloud services. If you don’t, now is the time to learn how other organizations are creating user groups and determine the best approach for your project.

    Log your users

  3. Create the project timeline

    Establishing a timeline is critical to the success of your project. We’re providing a basic framework to ensure that you deliver on time and on target; however, you may easily customize the timeline to meet your individual needs.

    Add your dates

  1. Train the technical team

    Expert-led technical training will ensure your team is prepared to successfully implement and manage your new cloud solution. Speak with our team to receive a complementary skills assessment to inform your personalized training plan.

    View the curriculum

  2. Review the prerequisites

    Now it’s time to learn the technical prerequisites of the solution — from environment control to user access, making sure you have the key components in place for a successful implementation.

    Citrix Virtual Apps and Desktops

    Citrix Endpoint Management

    Citrix Content Collaboration

  1. Follow the implementation guides

    Our click-by-click guides will walk you through the proper implementation and configuration of your Citrix cloud solution. You can also sign in to the Citrix Cloud Platform and follow the in-product guides available for each service.

    Citrix Workspace

    Citrix Virtual Apps and Desktops

    Citrix Endpoint Management

    Citrix Content Collaboration

  1. Implement a pilot

    We recommend a pilot for each of your projects to ensure the technology and the users are performing as expected. Similar to the project timeline above, we’re providing a framework that you can easily customize to fit your needs.

    Add your dates

  1. Activate the adoption kits

    Drive end-user adoption with our customizable kits, which include prewritten emails designed to inform and excite, step-by-step getting started guides, and even office signage.

  2. Document the learnings

    As you collect feedback from end users – or identify a lesson learned through your own technical team, it’s important to document these learnings and the action taken. Refer back to this list as you plan your next project to mitigate risk.

    Record your notes

  1. Monitor the solution

    Learn how to spot and troubleshoot issues, update your environment, and help keep your organization secure. Explore the monitoring and management tools available with Citrix cloud services.

    Open your toolbox

  2. Add a use case

    Identify another use case for your Citrix cloud solution and let’s build a new Success Plan, together! If you need inspiration, visit our customer stories page and explore what other organizations are achieving with Citrix Cloud.

    Browse the library

  3. Congratulations!

    We hope you found this experience helpful and you’re on target the achieve the desired business outcomes that you established at the beginning of this plan.